Online shopping flows better with Visa

When you shop online with Visa, you can relax and start to get excited about what you bought. There really is no safer way to pay on the web. You can get your money back (subject to your bank’s terms and conditions) if:

• You’re the victim of online fraud
• Your order is not delivered
• Your order is delivered damaged
• You receive the wrong item entirely

And you’re protected however much you spent*.

So if anything goes wrong, get in touch with the bank that issued your Visa card. Tell them the details of what’s happened and then they’ll investigate* for you.



Here are a few simple things to remember while you shop online.

• Check for an unbroken key or lock icon at the bottom of your browser window when you pay – this means your card details are being encrypted securely
• Use the latest version of your browser and check your operating system is up to date
• Shop with retailers you know about, or research to ensure they are reputable
• Keep a good record of your purchases
• Add another layer of security by signing up for Verified by Visa. This service ensures that both your card and the website you’re using are genuine

* Subject to your bank’s terms & conditions